At ez96, your personal data is handled with the same care we give to your gaming experience. This Privacy Policy explains exactly what data we collect, why we collect it, how we protect it, and what rights you hold over it — in plain English.
Your data is never sold to third parties. We collect only what we need to operate your account safely and legally.
Six core principles that govern how ez96 handles every piece of personal information entrusted to us.
All data transmitted between your browser or mobile device and ez96 servers is protected by industry-standard 256-bit SSL/TLS encryption — the same level used by major Malaysian banks such as Maybank and CIMB.
ez96 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used exclusively to operate your account and comply with our licensing obligations.
You have the right to access, correct, export, and request deletion of your personal data at any time. Submit a request through our support channels and we will respond within 30 days in accordance with applicable data protection law.
We apply a data minimisation principle: we collect only the personal information that is strictly necessary for account registration, payment processing, identity verification, and responsible gambling compliance.
Data processing at ez96 is conducted in accordance with the requirements of our Curaçao gaming licence and applicable international data protection standards. Third-party processors are bound by data processing agreements.
Your data is not kept indefinitely. Retention periods are tied to account activity and legal obligations. When data is no longer required, it is securely deleted or anonymised in accordance with our retention schedule.
This Privacy Policy ("Policy") is issued by ez96 ("we", "us", "our"), the operator of the online gaming platform accessible at https://ez96.cam. This Policy explains how ez96 collects, uses, stores, shares, and protects personal data relating to registered players ("you", "your") and visitors to our Platform.
ez96 operates under an international gaming licence issued in Curaçao and serves players globally, including those based in Malaysia. We recognise that privacy is a fundamental right, and we are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles.
Scope: This Policy applies to all personal data processed by ez96 in connection with the use of our Platform, including data collected during account registration, payment processing, gameplay, customer support interactions, and marketing communications (where you have consented).
By registering an account on ez96 or continuing to use the Platform, you acknowledge that you have read and understood this Policy. If you have any concerns about how your data is processed, please contact us using the details in Section 15 before continuing to use the Platform.
The following definitions apply throughout this Privacy Policy:
ez96 collects Personal Data across several categories, as described below. We collect only data that is necessary for the specific purposes outlined in Section 5.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number, passport number, nationality | Registration & KYC verification |
| Contact Data | Email address, phone number, residential address (Kuala Lumpur, Penang, Johor Bahru, etc.) | Registration & account updates |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), transaction history, cryptocurrency wallet addresses | Deposit & withdrawal processing |
| Verification Documents | Copies of MyKad / passport, utility bills, bank statements for proof of address | KYC / AML compliance checks |
| Technical Data | IP address, browser type and version, device identifiers, operating system, session timestamps | Automatically on Platform access |
| Gaming Activity Data | Bet history, game sessions, wagering patterns, win/loss records, bonus usage | Ongoing during Platform use |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | Customer support interactions |
| Marketing Preferences | Consent status, communication opt-in/out records, promotional interaction history | Registration & ongoing preference updates |
ez96 collects Personal Data through the following channels and mechanisms:
ez96 processes your Personal Data for the following specific, documented purposes. We do not use your data for any purpose beyond those listed below without seeking fresh consent or establishing a new lawful basis:
ez96 relies on the following legal bases when processing your Personal Data, consistent with internationally recognised data protection principles:
Withdrawing Consent: Where processing is based solely on your consent, you may withdraw that consent at any time by contacting our support team or updating your account communication preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
ez96 does not sell or rent your Personal Data to third parties. We share your data only in the following limited and documented circumstances:
All third-party processors are required to enter into a formal Data Processing Agreement with ez96. They may only process your data in accordance with our documented instructions and must implement appropriate technical and organisational security measures.
As an offshore platform with a global technology infrastructure, ez96 may transfer and store your Personal Data on servers located outside of Malaysia. These transfers may include data processed by our hosting infrastructure, KYC partners, and game technology providers in various jurisdictions.
Where Personal Data is transferred to countries that may not provide equivalent data protection standards to your country of residence, ez96 implements appropriate safeguards, which may include:
By using the ez96 Platform, you acknowledge and accept that your Personal Data may be transferred to and processed in jurisdictions outside Malaysia for the purposes described in this Policy.
ez96 retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal and licensing obligations. Our general retention principles are as follows:
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised. You may request early deletion of your Personal Data in accordance with the rights described in Section 10, subject to our legal retention obligations.
Subject to applicable law and our legal retention obligations, you hold the following rights in relation to your Personal Data held by ez96. To exercise any of these rights, please contact us at the details provided in Section 15. We will respond to all valid requests within 30 days.
You have the right to request a copy of the Personal Data we hold about you, including information about how it is processed, the categories of data held, and the recipients to whom it has been disclosed.
You have the right to request correction of any inaccurate or incomplete Personal Data held about you. You may update certain account details directly through your Profile settings.
You may request deletion of your Personal Data where it is no longer necessary for the original collection purpose, where you have withdrawn consent, or where processing was unlawful. This right is subject to our legal retention obligations.
You may request that we limit our processing of your data in certain circumstances, such as when you contest the accuracy of the data or where processing is unlawful but you prefer restriction over erasure.
Where processing is based on consent or contractual necessity and carried out by automated means, you have the right to receive your Personal Data in a structured, machine-readable format, and to transmit it to another controller.
You may object at any time to the processing of your data for direct marketing purposes. You also have the right to object to processing carried out on the basis of legitimate interests, unless we can demonstrate compelling legitimate grounds.
Where processing is based on your consent, you may withdraw that consent at any time by contacting our support team. Withdrawal does not affect the lawfulness of prior processing.
ez96 uses cookies and similar tracking technologies to operate the Platform, analyse usage patterns, and where you have consented, to personalise your experience. The types of cookies we use include:
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect your ability to access certain features of the Platform. A cookie consent banner is presented on your first visit to ez96, through which you may manage non-essential cookie categories.
ez96 implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
Your Responsibility: While ez96 maintains robust security infrastructure, you are responsible for maintaining the confidentiality of your account login credentials. Do not share your password with any third party. ez96 will never ask for your password via email, live chat, or phone.
ez96 strictly prohibits the use of the Platform by persons under the age of 21. We do not knowingly collect Personal Data from individuals below this age. Our KYC verification process is specifically designed to identify and prevent underage registration.
If ez96 becomes aware that Personal Data has been collected from an individual under the age of 21 without verifiable parental consent, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor in your care has registered on the ez96 Platform, please contact our support team immediately at [email protected] and we will investigate and act promptly.
ez96 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing activities, applicable law, or our licensing obligations. We will notify registered players of material changes by publishing the updated Policy on this page with a revised Effective Date and, where the changes are significant, by sending an email notification to your registered address.
We recommend that you review this Policy periodically. Your continued use of the ez96 Platform following any posted revision constitutes your acknowledgement of the updated Policy. If you do not agree with any changes, you should cease using the Platform and may request account closure.
The current version of this Privacy Policy was last updated on 1 January 2026. Previous versions are available upon request.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by ez96, please contact our Data Protection team using the following channels:
This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gambling guidelines, both of which form part of the legal framework governing your use of ez96.
Our support team is available 24/7. Reach us via live chat or email and we'll handle your privacy request with care and confidentiality.
For players aged 21 and above only. Please read our Terms & Conditions and gamble responsibly.